Organizational Behaviour Question paper 2008

I Semester M.Com. Degree Examination, January 2008

(2007-08 Scheme)(NS)

COMMERCE

Paper - 1.1: Organizational Behaviour

Time: 3 Hours                                                                                     Max. Marks: 80

Section - A

1. Answer any ten of the following sub-question. Each sub-question carries two marks. (2X10=20)

a) Name the management roles.
b) Why do people join groups?
c) Define perception.
d) Define Organizational Behaviour.
e) What are the benefits of organizational culture?
f) Name the task related conflicts.
g) What do you mean by caused behaviour?
h) What do you mean by grapevine communication?
i) Give the meaning of apathetic groups.
j) Name the determinants of personality.
k) State the sources of values.
l) State the differences between negative reinforcement and punishment.

Section - B

Answer any three from the following in about one page: (3X5=15)

2. Define organizational behaviour and discuss its salient features.
3. Explain the factors affecting individual behaviour.
4. What is personality? Explain the determinants of personality.
5. Discuss OD interventions and effectiveness of OD programmes.
6. Discuss the sources and strategies of resolving conflicts.

Section - C

Answer any three of the following : (3X15=45)

7. What is group cohesiveness? Discuss the factors influencing group cohesiveness.
8. Discuss the modern approaches to O.B.
9. Explain Herzberg's Two Factor theory and differentiate it from Maslow's theory.
10. State and explain Likert's system of Management Leadership.
11. What is behavioural conflict? Explain the approaches to Manage organizational conflict.